Company : Ericsson
Website : www.ericsson.com
Job Role : 1st Level Assurance Engineer
Eligibility : BE/BTech
Experience : Freshers
Job Location : Bangalore
Job Summary:
This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Job Responsibilities:
# Event Management
# 1st level Incident Management
# Remote Site Access Control
# 1st Level Legal request Execution
# 1st Level Billing Operations
# 1st Level Assurance Support activities
# 1st level Incident Management
# Remote Site Access Control
# 1st Level Legal request Execution
# 1st Level Billing Operations
# 1st Level Assurance Support activities
Job Requirements:
# Problem solving and trouble shooting skills
# Good communication skills
# Cost awareness
# Social skills and awareness
# Good communication skills
# Cost awareness
# Social skills and awareness
